Reconciliation reason Codes
Every rejected-complete submission requires a reason code paired with each RID. The allowed field indicates whether a code is available for buyer use. Codes where allowed is false are reserved for internal or system-generated reconciliations — submitting them will cause those RIDs to be rejected.
You can retrieve the list of reason codes and their allowed status from the reconciliation reason codes endpoint.
| Code | Name | Definition | Allowed |
|---|---|---|---|
| 930 | Unspecified Fraud | Undefined fraudulent activity is present | Yes |
| 932 | Straight-lining | Respondent selects all answers in a straight line, demonstrating they were not reasonably paying attention to the survey question | Yes |
| 933 | Speeder | Respondent's length of interview (LOI) was outside the reasonable LOI for the survey | Yes |
| 934 | Poor Quality Open End | Open-end responses are repetitive, contain vulgar language, are nonsensical, not pertaining to the question, or include random strings of characters | Yes |
| 935 | Ghost Complete | The platform registers a complete but there is no evidence of that respondent in the survey | Yes |
| 936 | Inconsistent Answers | Respondent answers differ between the Cint platform and the survey (for example, an age mismatch) | Yes |
| 11 | Adjusted Completed | Respondent was adjusted from another status to complete via reconciliation | Yes |
| 26 | No Reason Provided | No known reason — may be audited | Yes |
| 940 | Survey Setup Error | Disqualifying a respondent due to survey-side setup errors | No |
| 941 | Inaccurate CPI | Launching a project with the incorrect CPI | No |
| 942 | Incorrect Qualifications and Quotas | Improper setup of targeting and/or quotas within the Cint platform | No |
| 943 | Project Overfilling | Failure to use the proper quota calculation type | No |
| 944 | Bulk Terminations — Partially Impacted Data | Bulk terminations due to partially impacted data. Only flagged sessions can be reconciled; legitimate sessions adjacent to flagged sessions should not be reversed | No |